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Returns

We want you to be happy with your purchase, however, should the product be damaged, or not to your satisfaction, you may send your item(s) back to us, in the same condition as it arrived with you, within 7 days for a full refund or exchange-free of charge.

Please note, postage costs are non refundable except in the following circumstances:

  • the item you receive is different to that ordered.
  • OR the item you receive is damaged or faulty.

In the above cases a full refund/exchange will be issued including any additional postage costs incurred by the buyer.*

*Please note, we can only refund up to the minimum postage amount required to send your item(s) back to us. Therefore, we always recommend that items be returned to us using royal mails 2nd class service with recorded delivery for insurance purposes.

All items must be returned to us in their original condition within 7 days of receipt. Please let us know before hand on This e-mail address is being protected from spambots. You need JavaScript enabled to view it why you are planning on sending an item back to us and remember to include this information in your return. It is also vital that you include your Order eMail address, Order Id & Order Date so we can deal with your request for a refund or exchange as quickly as possible

All refunds will be issued via your original method of payment and normally take up to 3 working days to process.